01
How does your laundry service work?
It's simple! Schedule a pickup, we'll collect your laundry, professionally clean it according to your selected service, then deliver it back to your doorstep—clean, fresh, and neatly folded.
02
Do you offer FREE pickup and delivery?
Yes! We offer FREE pickup and delivery within our service areas. Contact us to confirm if your location is covered.
03
What services do you offer?
We provide:
- Wash, Dry & Fold
- Dry & Fold Only
- Stain Removal
- Handwash (Delicate Items)
04
How long does it take?
Most orders are completed within 24–48 hours, depending on the volume of laundry and our current schedule.
Need it sooner? Contact us and we'll do our best to accommodate your request.
05
Do you separate white and colored clothes?
Yes.
We carefully sort your laundry to help prevent color transfer and ensure proper washing.
06
Can you remove stains?
We provide stain treatment for many common stains.
While we use professional cleaning methods, we cannot guarantee complete removal of every stain, especially if it has already set into the fabric.
07
Do you wash delicate clothes by hand?
Yes.
Our Handwash Service is perfect for delicate fabrics and garments that require extra care.
08
What detergent and fabric conditioner do you use?
We use quality laundry products selected to leave your clothes clean, fresh-smelling, and well cared for.
If you have allergies or prefer a specific detergent, let us know before pickup.
09
Should I check my pockets before sending my laundry?
Definitely! 😄
Please remove:
Money
Coins
Phones
Earphones
Keys
Wallets
IDs
ATM Cards
Jewelry
We'll do our best to check pockets, but customers remain responsible for personal belongings left inside garments.
10
Do you wash shoes, bags, comforters, or curtains?
Please contact us first.
Some special items may require different cleaning methods, and availability depends on the item.
11
What payment methods do you accept?
We accept:
Cash
GCash
Bank Transfer (if available)
More payment options may be added soon.
12
What if I'm not satisfied with the service?
Customer satisfaction is important to us.
If you experience any concerns, please contact us within 24 hours after delivery so we can review and resolve the issue promptly.
13
Are my clothes washed together with other customers' laundry?
No.
Each customer's laundry is processed separately to maintain hygiene and avoid mix-ups.
14
Can I request scented or unscented laundry?
Yes.
If you have a preferred scent or would like little to no fabric conditioner, simply let us know when booking.
15
How do I book a pickup?
Booking is easy!
📞 Call us at 0926 024 3830
or message us through:
📘 Facebook: Drisoft Laundry Services
📸 Instagram: @DrisoftLaundryServices
You can also book online through:
🌐 https://drisoftlaundry.com